Privacy Policy
What information we collect
We may collect the following types of information:
Personal Information:
- Full name
- Email address
- Postal address
- Phone number
- Payment details (when purchasing our products)
Non-personal Information:
- IP address
- Browser type and version
- Pages visited and time spent on our site
- Referring website or search engine
Sensitive Information:
We generally do not collect sensitive personal information unless required by law or provided voluntarily with explicit consent.
How we collect information
We collect your information through:
- Website forms (such as contact forms and checkout pages)
- Newsletter sign-ups
- Account creation
- Cookies and tracking technologies
- Direct communication (email or phone)
How we use your information
Your personal information may be used to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send you updates, promotional offers, and newsletters (you can opt-out anytime)
- Improve our products, services, and website functionality
- Comply with legal obligations and resolve disputes
Disclosure of your information
We may disclose your personal information to:
- Payment processors and financial institutions
- Shipping and logistics providers
- IT service providers who assist in website maintenance and data storage
- Legal authorities if required by law or to protect our legal rights
We do not sell or rent your personal information to third parties.
Cookies and tracking
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You may adjust your browser settings to refuse cookies, but this may limit functionality on some parts of our site.
Data storage and security
We take reasonable steps to secure your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Your data is stored on secure servers with appropriate encryption and security protocols.
International data transfers
While our operations are primarily based in Australia, some third-party service providers may operate internationally. In such cases, we ensure that adequate data protection measures are in place to protect your information.
Your rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or outdated data
- Withdraw consent where processing is based on consent
- Make a complaint if you believe we have breached your privacy rights
To exercise these rights, please contact us using the details provided below.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our business practices. The updated version will be posted on this page with a revised effective date.
Contact us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Bravolista Studio
Level 2, 99 Coventry Street, Southbank, Melbourne VIC 3006, Australia
Phone: +61 3 7035 1982
Email: contact@bravolista.com