Terms & Conditions
Introduction
Welcome to Bravolista. By accessing and using our website (www.bravolista.com) and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Definitions
- "We", "us", "our" refers to Bravolista Studio.
- "You", "your" refers to the customer or website user.
- "Products" refers to all vases and related accessories offered on our website.
Use of the website
By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree not to misuse the website, including attempting unauthorized access, transmitting harmful code, or engaging in fraudulent activities.
Product descriptions and pricing
We make every effort to ensure that the descriptions, images, and prices of our products are accurate and up to date. However, slight variations may occur due to the handcrafted nature of our products. Prices are listed in Australian Dollars (AUD) and may change without notice.
Please note: Due to natural variations in materials and glazing processes, no two Bravolista vases are exactly alike.
Orders and payments
All orders are subject to acceptance and availability. Once an order is placed, you will receive a confirmation email. Payment must be made in full before products are dispatched.
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Other methods as specified at checkout
Shipping and delivery
We offer shipping throughout Australia and selected international destinations. Estimated delivery times and shipping costs are provided at checkout. We are not responsible for delays caused by third-party carriers or customs procedures.
Detailed information is available in our Shipping & Returns Policy.
Returns and exchanges
If you are not satisfied with your purchase, you may return eligible items within 14 days of receipt, provided they are unused and in their original condition. Certain custom or bespoke items may not be returnable unless faulty.
For full details, please refer to our Returns Policy.
Intellectual property
All content on this website, including text, images, logos, product designs, and graphics, is the property of Bravolista Studio or its content suppliers and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without prior written consent.
Limitation of liability
To the extent permitted by law, Bravolista will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the purchase price of the product(s) in question.
Force majeure
We are not responsible for delays or failures to perform our obligations if such delays or failures result from events beyond our reasonable control, including but not limited to natural disasters, transportation strikes, or supplier disruptions.
Governing law
These Terms & Conditions are governed by the laws of Victoria, Australia. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts of Victoria.
Changes to Terms & Conditions
We reserve the right to amend these Terms & Conditions at any time. Updated terms will be posted on this page with a revised effective date. Continued use of the website after changes constitute acceptance of the new terms.
Contact information
If you have any questions or concerns regarding these Terms & Conditions, please contact us:
Bravolista Studio
Level 2, 99 Coventry Street, Southbank, Melbourne VIC 3006, Australia
Phone: +61 3 7035 1982
Email: contact@bravolista.com